Privacy Policy

When you interact with Rise Up Digital, we may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you provide through our contact forms, email communications, or when booking a consultation.

Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.

Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Rise Up Digital uses the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and fulfil your requests
• To send you information about our services, including follow-up communications related to your enquiry
• To monitor and analyse usage patterns and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

If you opt in to receive SMS communications from Rise Up Digital, you consent to receive text messages related to your inquiry, appointment reminders, and service updates.

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• For help, reply HELP or contact us through our website

We do not sell, rent, or share your phone number with third parties for their marketing purposes.

We may use third-party analytics services to help us understand how our website is used. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.

We use this data to improve our website experience and understand visitor behaviour. Analytics data is processed in aggregate and is not used to personally identify individual visitors.

Cookies are small data files stored on your device. We use cookies to:

• Remember your preferences
• Understand how you use our website
• Improve your experience on subsequent visits

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Rise Up Digital does not sell your personal information. We may share your information in the following circumstances:

• **Service Providers:** With trusted third-party providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
• **Legal Requirements:** When required by law, regulation, legal process, or governmental request.
• **Business Transfers:** In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information.

Depending on your location, you may have the following rights regarding your personal data:

• **Access:** Request a copy of the personal data we hold about you
• **Correction:** Request correction of inaccurate or incomplete data
• **Deletion:** Request deletion of your personal data
• **Objection:** Object to the processing of your personal data
• **Portability:** Request transfer of your data to another service provider

To exercise any of these rights, please contact us through the form on our Contact page.

You can opt out of communications from Rise Up Digital at any time:

• **Email:** Click the unsubscribe link in any marketing email
• **SMS:** Reply STOP to any text message
• **Direct Request:** Submit an opt-out request through our Contact page

Please allow up to 10 business days for your request to be processed.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Rise Up Digital may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us:

Rise Up Digital 71 Shelton Street, London WC2H 9JQ, United Kingdom