Privacy Policy
Privacy PolicyIntroduction
Rise Up Digital Solutions ("we," "us," or "our") values your privacy and is dedicated to protecting the personal information we collect from visitors to our website,
https://riseupdigital.uk/
, and any affiliated sites or platforms. This Privacy Policy explains how we collect, use, store, and disclose your personal information. By using our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information: You may voluntarily provide personal information, such as your name, email address, and phone number, by completing forms on our website, signing up for events, requesting information, or making a purchase.Technical Information: We collect non-personally identifiable information about your visit, such as IP address, browser type, operating system, the referring page, pages visited, and the date and time of each request. This information helps us understand how users interact with our site and improve functionality.Cookie Data: Our website uses cookies to enhance your experience, gather data on how you navigate the site, and personalize your interactions with us. You can control your cookie settings in your browser but doing so may impact the usability of our website.
2. How We Use Your Information
We use your information for purposes that include:
Processing transactions and providing services you requested Responding to customer inquiries, comments, and requests Improving website functionality, usability, and security Sending marketing communications, promotions, and updates (with your consent where required by law)Analyzing website usage to optimize content and performance
3. SMS Communications and Compliance
When you provide your mobile number, you consent to receive SMS messages from Rise Up Digital Solutions, which may include marketing, transactional, and informational messages. We comply with SMS regulations, including the option for users to opt-out at any time.
Opt-In: By sharing your mobile number, you agree to receive SMS messages from us.Opt-Out: You may opt-out of receiving SMS messages by replying "STOP" to any message you receive. Upon opting out, you will no longer receive SMS communications unless you re-subscribe.
4. Third-Party Analytics and Tracking
We may use third-party analytics tools, such as Google Analytics, to understand site usage and improve our services. These tools may collect non-personally identifiable information about your interaction with our site. Please review the respective privacy policies of these third parties for details on their data practices.
5. Cookies and Tracking Technologies
Our website uses cookies to store certain information, enhance usability, and help us track user behavior. We may employ:
Session Cookies: Temporary cookies that are deleted once you close your browser.Persistent Cookies: Remain on your device for a specified period or until deleted.
You can modify your browser settings to control cookie placement. Disabling cookies may impact certain website features.
6. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. However, we may share your information:
With service providers who assist in operating our website, conducting business, or serving users, provided they agree to keep information confidentialWhen legally required to comply with applicable laws, regulations, or governmental requests In the event of a merger, acquisition, or asset sale, where your information may be transferred to the new entity
7. Security Measures
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
8. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
9. Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children. If we discover we have collected data from a child under 13 without parental consent, we will delete it promptly.
Please contact us at
support@riseupdigital.uk
if you believe we may have collected such information.
10. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You can request details of the personal data we hold about you.Correction: You can ask us to correct any inaccurate or incomplete information.Deletion: You can request the deletion of your personal information, subject to certain exceptions.Objection: You may object to our use of your data for direct marketing purposes.Withdrawal of Consent: Where consent is required, you can withdraw it at any time.
To exercise your rights, please contact us at
support@riseupdigital.uk
.
11. Opting Out of Communications
To opt-out of marketing communications, follow the unsubscribe link in any email or contact us directly. For SMS messages, reply "STOP" to opt-out.
12. Links to Other Sites
Our website may contain links to external sites, such as social media platforms, which operate independently of us. We are not responsible for the content, privacy practices, or security of these sites. Please review their privacy policies before engaging with them.
13. Policy Updates and Changes
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website, you agree to the revised policy.
Contact Information
If you have questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Rise Up Digital Solutions
Ground Floor
71 Shelton Street,
London, WC2H 9JQ,
England
Email:
support@riseupdigital.uk
Last Updated: January 11, 2024
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